Heel height:Med Heels（3-5cm）
Receiving time = Processing time + Shipping time
Return or exchange within 14 days from the delivered date.
1. Items received within 14 days from the delivered date.
2. Items received unused, undamaged and in original package.
3. Return shipping fee is paid by buyer.
4.We will refund the product payment only once we receive and check the item
Our estimated delivery dates are based on several factors, including the destination address, the shipping options you've chosen, and how quickly we can assemble and prepare your items for shipment. You can calculate delivery estimates by taking the processing time for your order and adding the delivery time based on the shipping method you've chosen.
For example, if you order a shoe, it will need 3-5 business days of processing time and then 7-30 business days of shipping time if you select super saving shipping. Therefore, you can expect to receive it in 10-35 business days. And you can expect to receive it in 6-16 business days if you select Express Shipping (3-6 business days).
Please use the chart below to help gauge how long it will take to receive your order.
There is different processing time for different item. You can check the processing time from product page; however, we will try our best to prepare the item ASAP after you place an order on our website)
We are excited to offer international shipping for most destinations of the world.
See the table below for more details about express delivery charges and when you can expect to receive your order:
We have two options for international delivery. To have your order sooner, you can pay a little more for our expedited service, or if you are not in too much of a hurry, select our super savings option and you can enjoy the special offer.
|Shipping Method||Delivery Time||Area|
|Super Savings||7-15 Business Days||North America (USA )|
|7-15 Business Days||Oceanica (Australia)|
|7-15 Business Days||Europe (France Germany Belgium Luxembourg Netherlands)|
|7-15 Business Days||Europe (Sweden Portugal Italy)|
|7-15 Business Days||Europe (England)|
|7-15 Business Days||Europe (Finland Iceland Switzerland The Czech Republic Greece Austria)|
|7-15 Business Days||Europe (Norway Denmark Sweden Ireland Luxembourg Switzerland The Czech Republic Slovakia Poland Slovenia Romania Hungary Latvia Lithuania Estonia)|
|7-15 Business Days||North America (Canada Mexico)|
|7-15 Business Days||South America (Columbia Chile Peru Argentina Venezuela Ecuador)|
|7-15 Business Days||Asia (Korea Japan Philippines Vietnam Thailand Singapore Malaysia India Pakistan Kazakhstan Iran Israel Saudi Arabia Palestine)|
|7-15 Business Days||Europe (Croatia Ukraine Georgia Spain Russia Cyprus)|
|7-15 Business Days||Africa (Egypt Libya Morocco South Africa Niger Ghana Cote d'Ivoire Togo Sultan Guinea)|
|7-15 Business Days||Oceanica (New Zealand)|
|Expedited Shipping||3-6 Business Days||Europe (Norway Denmark Sweden Finland France Ireland Belgium Netherlands Luxembourg Switzerland Germany Austria The Czech Republic Slovakia Poland Spain Portugal Italy Croatia Slovenia Romania Greece Hungary Ukraine Latvia Lithuania Georgia Estoni Cyprus)
|3-6 Business Days||North America (USA Canada Mexico)|
|3-6 Business Days||South America (Columbia Chile Peru Brazil Argentina Venezuela Ecuador)|
|3-6 Business Days||Asia (Korea Japan Philippines Vietnam Thailand Singapore Malaysia India Pakistan Kazakhstan Israel Saudi Arabia Palestine)|
|3-6 Business Days||Africa (Egypt Libya Morocco South Africa Niger Ghana Cote d'Ivoire Togo Sultan Guinea)|
|3-6 Business Days||Oceanica (Australia New Zealand)|
You don't need to worry about your order. It would usually arrive on time unless there are unpredictable factors (bad weather etc.) which cause delay. We do appreciate your understanding in this matter.
Note for taxes:
For most of the countries, our customers do not need to pay for importing fees, duties or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, UK and Canada, etc.) may need to pay duties or VAT according to your countries’ levying rules.
We are excited to offer international shipping for most destinations of the world. The super savings option will take 7 to 30 business days and the faster delivery will take 2 to 5 business days with extra 3 to 5 business days of processing time for every order.